SOLARIS ENERJİ TERMS OF USE

Identity of the Data Controller
This Terms of Use has been prepared by Solaris Enerji (“Company”) to inform you about the processing of your personal data within the scope of the Personal Data Protection Law No. 6698 (“KVKK”).


Purposes of Processing Your Personal Data
As Solaris Enerji, we may process your personal data for the following purposes:

  • Providing and improving the services we offer to you,

  • Informing you about energy solutions,

  • Managing your requests and complaints,

  • Measuring and increasing customer satisfaction,

  • Ensuring compliance with legal and regulatory obligations,

  • Carrying out financial and accounting processes.

 

Processed Personal Data
When you contact us or use our services, the following personal data may be processed:

  • Name, surname, email address, phone number, company information,

  • Energy consumption information and your requests,

  • Website visit and usage data (cookies, etc.).

 

Methods of Collecting Your Personal Data and Legal Reasons
Your personal data is collected through our website, phone, email, social media channels, and face-to-face meetings within the scope of the legal reasons specified in Articles 5 and 6 of the KVKK, including the performance of a contract, fulfillment of legal obligations, and our legitimate interests.


Transfer of Your Personal Data
Solaris Enerji may share your personal data only with legally authorized public institutions, business partners, financial institutions, and service providers in compliance with the provisions of the KVKK.


Your Rights Regarding Your Personal Data
Within the scope of Article 11 of the KVKK, you may exercise the following rights by applying to Solaris Enerji:

  • Learn whether your personal data is being processed,

  • Request information if it has been processed,

  • Learn the purpose of processing and whether it is used in accordance with its purpose,

  • Know the third parties to whom your personal data is transferred domestically or abroad,

  • Request correction of incomplete or inaccurately processed data,

  • Request the deletion or destruction of your personal data within the framework of the conditions set forth in the KVKK,

  • Request that correction or deletion processes be notified to relevant third parties,

  • Object to the emergence of a result against you due to the analysis of your processed data through automated systems,

  • Request compensation for damages if you suffer harm due to unlawful processing.

 

Application and Contact
For any requests or questions regarding your personal data, you can contact us at info@solarisenerji.com. Your applications will be responded to as soon as possible in accordance with the requirements of the KVKK.



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